Introduction

This Cookie Policy explains how Crunch Design (“we”, “our”, or “us”) uses cookies and similar technologies on:

https://www.crunch-design.com

This policy should be read alongside our Privacy Policy. By continuing to use our website, you acknowledge that cookies and similar technologies may be used as described in this policy.

What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website.

They help websites function properly, improve user experience, remember preferences, analyse traffic, monitor performance, and support security and marketing activities.

Cookies may be:

• Session cookies: Deleted automatically when you close your web browser.
• Persistent cookies: Stored on your device for a pre-defined period or until manually deleted.
• First-party cookies: Set directly by our website.
• Third-party cookies: Set by external tools or services integrated into our website.

How We Use Cookies

We use cookies and similar technologies for purposes including:

• Core website functionality and navigation stability
• Performance monitoring, error detection, and debugging
• Analytics, traffic measurement, and visitor insights
• User experience improvements and remembering preferences
• Form processing stability and live support features
• Security monitoring and fraud prevention

Some cookies are necessary for the website to function correctly and cannot be disabled.

Third-Party Cookies

We integrate trusted third-party services that may place cookies or tracking technologies through our website.

Analytics & Performance

We use Google Analytics, Google Tag Manager, Google Search Console, Microsoft Clarity, Vercel Analytics, and Vercel Speed Insights. These tools help us understand website traffic, user interactions, geographic distributions, and performance bottlenecks to support layout improvements.

Communication & Support Tools

We integrate Tawk.to Live Chat, Web3Forms, and WhatsApp triggers. These systems may use temporary cookies or storage technologies required to manage chat sessions, support requests, and validate contact forms.

Infrastructure & Hosting

Our hosting, DNS, security, and content delivery (CDN) providers use essential cookies to manage secure traffic routing, prevent distributed attacks, maintain server load balance, and safeguard session logs.

Types of Cookies We May Use

Essential Cookies

Necessary for core security and navigation features. Without these cookies, the website may fail to process forms, execute scripts correctly, or validate user consents.

Analytics Cookies

Track metrics such as pages visited, bounce rates, session durations, and user scroll flows. All collected analytics data is anonymized or pseudonymized.

Functional Cookies

Remember custom settings, display resolutions, form state progress, and preferred language selections to enhance subsequent visits.

Marketing & Advertising Cookies

Used in limited cases to track advertisement clicks, conversions, or referral origins. We do not use invasive or ad-retargeting cookies.

Managing Cookies

Most internet browsers are configured to accept cookies automatically. However, you can manage cookies through browser settings to:

• View active cookies stored on your device
• Block third-party cookies or restrict tracking scripts
• Delete cookies automatically when shutting down the browser
• Configure permissions or restrict website data storage limits

Disabling cookies may prevent certain pages, chat features, or interactive components from loading or rendering correctly.

Browser Help Links

Learn how to manage, delete, or block cookies in major browsers:

• Google Chrome Help
• Mozilla Firefox Help
• Apple Safari Help
• Microsoft Edge Help
• Opera Browser Help

Third-Party Websites

Our website may link to external services or client websites. Third-party sites govern their own cookie policies and tracking mechanisms. We do not assume responsibility or liability for third-party cookie practices or external privacy policies.

International Data Processing

Some third-party tools we utilize may process or store telemetry and browser cookie logs in server hubs located outside the United Kingdom or EEA. By using this website, you acknowledge this international routing activity.

Policy Updates

We may update this Cookie Policy periodically to align with website modifications, third-party tool upgrades, or new UK GDPR/regulatory declarations. Continued browsing after adjustments constitutes acknowledgment of the revised policy.